The biggest questions on the mind of anybody about to sell their property are: how will their chosen agent (a) achieve a sale and (b) what service will be provided throughout the process, from the day they instruct the agent, all the way to completion of contracts.
(a) We will achieve a sale through:
* Opening times from 8:30 am to 6:30 pm Monday to Friday, and 9:00 am to 4:00 pm on Saturday for you and your buyer's convenience, allowing us to accompany all viewings if required.
* An enormous database of buyers gained from many years of local experience, with 12 -15,000 commuters and potential clients passing our doors everyday (we are located outside East Putney Underground Station).
* Close working relationships with property investors and over forty relocation agents.
* Extensive press advertising.
* This continuously updated website making your property available to a worldwide audience 24 hours a day.
* 24 hour office advertising through our LCD screen allowing your property to be seen in full colour, with moving images, all day every day.
* Full colour brochures, tailor made to your specific requirements and property, including floor plans, if required and a variety of internal and external photos.
* The latest software technology by Solex, designed specifically for us. This allows instant and thorough cross-referencing of potential buyers with all the properties on our books. The software then automatically contacts buyers by mobile phone, fax, and email, making and keeping them aware of your property.
* The training of our staff so that we work with you to achieve the best possible price on your behalf.
* Giving you correct advice on price, timing, and market conditions, using up-to-date data, allowing you to make an informed decision.
* Selling not just your property, but also the area in which it is located. Knowledge of, and enthusiasm for, the area, is almost as important as the property itself.
(b) We provide an excellent service by:
* Providing advice on presentation, interior design, and the best way to sell your property.
* Keeping you fully updated through the use of our high tech Solex software, which enables constant communication via your computer or mobile phone, allowing us to arrange convenient viewing times and give feedback on all our marketing activities. In this way, you will know what is happening every day.
* Working with solicitors and the local authority to make the conveyancing process easier and more informed, dealing with issues in advance before they become a problem. In addition, we will supply you with literature that will enable you to take ownership of the sales process.
* Being available when you need us. We are open from 8:30 am to 6:30 pm Monday to Friday, and 9:00 am to 4:00 pm on Saturday. In addition, one of the company's directors will always be on call, so you can talk directly to the owners of the business if so desired.
* Assisting you with removals, changing your address, and utility switching, to give you a complete home moving service that takes away some of the stress.
* Communicating all offers to you immediately, allowing you to make informed decisions in your own time.
* Working with experienced and professional financial service advisors, if you so desire, to get you the mortgage that suites your requirements and circumstances.
